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1. Introduction

Welcome to Stylunica (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.stylunica.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

About Stylunica

Stylunica is a premium fashion retailer specialising in contemporary menswear including jeans, shirts, t-shirts, suits & sets, and trousers. We combine high-quality craftsmanship with exceptional customer service to deliver a superior shopping experience.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes and not engage in fraudulent activities
  • Not reproduce, duplicate, copy or resell any part of our site without permission
  • Not use our site to transmit any viruses or malicious software
  • Be responsible for maintaining the confidentiality of your account credentials
  • Ensure all persons who access our site through your internet connection are aware of these terms

3. Products and Services

Product Descriptions

We make every effort to display our products as accurately as possible. However, colours may appear slightly different on screen due to monitor variations. All sizes and measurements are approximate.

Product Availability

All items are subject to availability. If an item becomes unavailable after you place your order, we will notify you and either cancel that item from your order or offer a suitable alternative.

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Underwear and intimate apparel
  • Swimwear (unless tags are intact and hygiene liner is present)
  • Personalized or custom-made items from our Suits & Sets collection

4. Orders and Payment

Order Process

When you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order. A contract between us will only be formed when we send you a dispatch confirmation.

Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already placed.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

5. Shipping and Delivery

Shipping Methods

We offer two shipping options:

  • Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available on orders over £50 via EMS (15-25 business days after dispatch)

International Shipping

We ship globally (excluding Asia and certain remote areas). International customers are responsible for any customs duties or import taxes that may apply.

Delivery Issues

If your order does not arrive within the estimated delivery time, please contact us at [email protected]. We will investigate with the shipping carrier.

6. Returns and Refunds

Return Policy

We want you to love every Stylunica purchase. If you’re not completely satisfied, you may return items within 15 days of delivery, provided they are:

  • Unworn and unwashed
  • With original tags attached
  • Accompanied by proof of purchase

Return Process

  1. Email [email protected] with your order number and product details
  2. We’ll respond within 24 hours with an RMA number and return address
  3. Pack items securely with all original tags and packaging
  4. Ship using a trackable method to our warehouse
  5. We’ll process your refund/exchange within 3 business days of receipt

Refund Processing

Refunds are initiated within 3-5 business days after we receive your return. Original shipping costs are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Stylunica or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Liability Limitations

Stylunica will not be liable for:

  • Any indirect, special, or consequential losses
  • Any business losses (including loss of profits, revenue, contracts, anticipated savings)
  • Any losses resulting from events beyond our reasonable control
  • Any errors or omissions in product descriptions

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence or for fraud.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the modified terms.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Stylunica Sales Store
36 Upper Brook St, Winchester, GB CH8O 2PG
Email: [email protected]